User-centered design specialists provide training in user-centered design, user evaluation techniques, accessibility evaluation and repair, accessibility policy design and implementation.
- Accessibility evaluation and repair: Usability/Accessibility Research and Consulting (UARC) offers training on how to conduct accessibility evaluations and repair inaccessible sites and software. UARC training covers Federal regulations (Section 508) and Web Content Accessibility Guidelines 2.0. Incorporating these standards and guidelines enhances the user experience of people with disabilities who use assistive technology to interact with websites, applications, and software interfaces.
- Accessibility policy design and implementation: UARC's experience on campus, in the Big Ten Committee on Institutional Cooperation (CIC) and in the Sakai and Fluid open source projects enables us to help you design your own policy and accessibility criteria for your organization.
- Usability evaluation techniques: There are a variety of techniques and procedures that depend on the purpose of the evaluation and the stage in the development process. Examples include contextual inquiries, focus groups, heuristic (or expert) reviews, and one-on-one user testing.
- User-centered design: User-centered design is a philosophy that places the user at the center of the design and development process. The training covers best practices related to the entire technology development life-cycle, including the initial technology design, user analysis, development issues, and evaluation of user performance.